Is Ordering Flowers to Korea Online Legit? Check the Seller

Is Korea Flower Express legit?

Korea Flower Express is a flower delivery service operated by The joeun saramdeul Co.,Ltd, a company with its business address in Dongnae-gu, Busan, South Korea. Its business registration number is 674-86-01008 and its mail-order business report number is 2016-Busan Dongnae-0228, and both are published on the site for anyone to read. A seller is better judged by details you can check than by a claim, so this page lists what is public and where to find it.

We do not quote a star rating or a number of reviews here. What you can verify yourself is the company information, the payment screen, the order tracking and the Reviews page, and the sections below take them one by one. If you prefer to start small or simply want reassurance, you can also ask a question in live chat first, since it is open from any country and answers before you commit to a payment.

What are the company's registered details?

The company details behind Korea Flower Express are the same ones shown on the site. The table below gathers the legal name, representative, registration numbers, address and contacts in one place, so you can compare them with the site before you pay.

Where can I verify these details on the site?

On the English pages of Korea Flower Express, the footer shows the company's legal name, its business registration number, the address and the email. The fuller set, including the representative, the mail-order report number and the privacy officer, appears in the footer of the Korean pages and in the Terms of Use, which are written in Korean. The Terms also say that the company displays these details where users can easily see them. Comparing the footer, the Terms and the table above takes about a minute.

Some businesses may have similar-sounding names, so do not stop at the brand name. The legal name and the registration number are what tell businesses apart. If something you find elsewhere does not match the table, ask in live chat before you pay.

What do the business registration number and the mail-order report number tell me?

Online sellers in Korea such as Korea Flower Express are generally expected to register as a business and to file a mail-order business report, and to show those numbers on their site. When a legal name, a registration number and a real business address appear together, you can tell who is selling to you, which is the basic thing to check before paying.

A number does not by itself decide the quality of a service, though. That is why this guide pairs the company information with the payment screen, the order tracking and the Reviews page, and why it stops at comparing what the site publishes. It does not describe how to run an official lookup. If something does not add up, a question in live chat before you pay costs nothing.

What should I check before I pay?

Before you pay at Korea Flower Express, the order form shows the product, the delivery date and time and the recipient's details, and the payment screen shows the final amount. From abroad you can pay by international card, charged in Korean won, or by PayPal, charged in US dollars at the day's exchange rate with a 5% fee added. The difference between the two is explained in PayPal or Foreign Card for Flowers to Korea?.

• Compare the legal name and registration number in the table above with the footer of the site.
• Ask anything unclear in live chat first. Chat works from any country.
• Write the recipient's address down to the building and unit, as shown in How to Write a Korean Address for Flower Delivery.
• Read the final amount on the payment screen before you confirm.
• Confirm that the delivery date, time and recipient details on the order form are the ones you intended.

How should I read the reviews on the site?

Korea Flower Express has a Reviews page where customers who ordered post their own comments, with the sender's name hidden. These reviews are published on our own site, so they are a different kind of evidence from the ratings of an independent review platform.

For that reason we do not quote a score or a count here. Read the Reviews page yourself, and if you want an outside opinion, look at independent sources too; we do not cover them in this guide.

How can I follow my order after I pay?

At Korea Flower Express, the order-complete screen shows your order number, the order list shows one of six statuses, and after delivery we send a photo of the flowers that were handed over. For an order from abroad, receipt is confirmed in the site's order history and by email, and the photo also comes by email. The full steps are in How to Track Your Flower Order to Korea.

If your recipient is not at the address, the flowers are left in front of the entrance and we send a photo of the spot. Once making has begun, a change or cancellation may not be possible or may cost extra, so tell us at once if something needs to change.

Who can I ask before I order?

Korea Flower Express live chat is open from any country, and phone support runs from 08:00 to 21:00 Korea time at +82-70-7919-3082 from abroad. You can also write to koreaflowerexpress@gmail.com.

The whole ordering process is covered in How to Send Flowers to Korea From Abroad, and you can start choosing from Flower Baskets.